Store Update: 

• Showroom is closed. Shop by phone or online. Open Wed-Sun 10-6 for curbside pickup only. Please do not come to the store before you have been notified that your order is ready for pickup.
• Repairs are by appointment to avoid overcrowding. Quick repairs and safety checks while you wait. Appointment required.
• Turnaround time for orders: For bikes in-stock, estimated 1-2 weeks from time of order to pickup ready. We are working as fast as we can, but we need time to make sure your bike is assembled properly, checked over and any accessories installed. Please do not place an order if you cannot wait 2 weeks for the bike. For non-bike orders, pick up same or next day, assuming we confirm item is in stock.
• Availability: Our website is fairly accurate but only updates once a day. Rest assured, we review every online order, confirm that items are in stock and will contact you with any issues. Check back often for new bike arrivals or let us know if you want to be added to a waiting list. Note that there is a nationwide bike shortage with potentially very long ETA. We don't like making empty promises: we do not take pre-orders unless we know specifically that the bike is on its way to us. 
• For help with ordering, appointments, questions: 
  • Call main store: 516-364-4434
  • Call/text help hotline: 516-350-8421 
  • Email info@thebicycleplanet.com

>>> We are experiencing a tsunami wave of phone calls, emails and texts. Please leave a message, and we will return your call as soon as we can. If you don't hear back from us within 48 hours, please try us again. My sincere apologies to everyone who has called repeatedly. Please bear with us - see comment about "tsunami wave." Thank you! 

Learn More

order online. curbside pickup.

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