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Bike Repair & Maintenance


No appointment required. Please wait outside for one of our mechanics to help you. Our mechanics will endeavor to complete quick repairs while you wait. Please note that this pandemic is causing a nationwide shortage of parts and well as some significant delays from our vendors and manufacturers. We will do our best to help you with repairs, tune-ups and warranties. We are receiving a ton of phone calls, so please leave a voicemail or text (516) 350-8421, and we will get back to you as soon as we can.

We're Service Pros!

Professional People, Training and Tools

Our service staff is professionally trained and certified to work on all makes and models of bicycles, not just the ones we sell. And each member of the service team participates in skill-advancement sessions with factory service techs several times each year. Whether it’s a minor tune-up or a major overhaul, you can count on us to do the job right the first time, every time.

Estimates Are Always Free

When you bring in your bike for service, we always start with a free, no-obligation estimate of the work that will be needed. One of our service pros will discuss the problem with you and will carefully explain what work should be done, always respecting your choices and your budget.

Walk-Ins Are Welcome

Getting ready to ride and discover a flat tire? Hit a pot hole and your rim is out of true? Sometimes you can't plan when your bike needs attention. Why not bring it in? If we can fix it on the spot, we will. And if we need more time, we'll let you know when to come back and pick it up

Basic Tune-Up - $90

  • Front/Rear brake adjustments
  • Front/Rear derailleur adjustments
  • Minor wheel truing
  • Drivetrain lubrication
  • Cable Lubrication
  • Tire pressure check
  • Frame wiped down

*Recommended every 6 months.

Premium Tune-Up - $175

  • Includes everything from Basic Tune-Up


  • Major wheel truing / spoke tension balancing
  • Drivetrain removed, cleaned, lubricated and reinstalled
  • Frame, fork and wheels cleaned thoroughly
  • Derailleur Hanger alignment
  • Bearing adjustments

*Recommended annually.

Professional Tune Up - $225

  • Includes everything from Premium Tune-Up


  • Brake and Derailleur cables and housings replaced
  • New handlebar tape installed

 Professional MTB Tune Up - $280

  • Includes everything from Premium Tune-Up


  • Brake and Derailleur cables and housings replaced
  • All frame pivot bolts checked for proper torque
  • Front/Rear hydraulic disc brake fluid replaced and bled

Deluxe Overhaul - $350

  • Includes everything from Professional Tune-Up


  • Wheel & bottom bracket bearings replaced/repacked
  • Chain Replaced
  • Cassette Replaced
  • Chainrings replaced
  • Brake Pads replaced
  • Bottom Bracket overhauled

Deluxe MTB Overhaul - $450

  • Includes everything from Professional MTB Tune-Up


  • Wheel & bottom bracket bearings replaced/repacked
  • All frame pivot bearings checked/replaced if needed & bolts checked for proper torque
  • Chain Replaced
  • Cassette Replaced
  • Chainrings replaced
  • Brake Pads replaced
  • Bottom Bracket overhauled
  • Suspension fork overhauled
  • Rear suspension shock overhauled

Bike Repair + Service

When you bring your bicycle to The Bicycle Planet for maintenance or repair, you will receive a thorough assessment, a free, no-obligation estimate and fast, reliable completion of service. Whether your bike is in need of a simple adjustment or major overhaul, we promise that your ride is in good hands.

We’re proud to employ some of the industry’s finest bike mechanics, and we’re committed to providing our staff with continuous training and education. When you visit us for service, we’ll get to know both you and your bike, and we’ll help you make the best decisions for your cycling needs.

We service all bike brands. And we offer a full range of bike repair services. If you need work done on your bike, we can do it! 

Shimano Service Center

The Bicycle Planet is a certified Shimano Service Center (SSC), designed to deliver the ultimate customer experience, trained to provide you with the best SERVICE, SELECTION and CONFIDENCE.

Our SSC mechanics are Shimano Technology Education and Certification (S-TEC) trained. They're SERVICE experts in the ins and outs of Shimano products.

Custom-crafting the ride of your dreams is easy at The Bicycle Planet. You'll find a rich SELECTION of genuine Shimano products - from top-of-the-line component technology to accessories and parts. Come take a tour of our Service Department. 

Purchase with CONFIDENCE at The Bicycle Planet. Our S-TEC trained mechanics can provide on-the-spot assessment of warranties on all Shimano products purchased at The Bicycle Planet. No need to wait for a call back or approval from some far-off warranty department. We will make the repair or replacement with genuine Shimano parts quickly to get you back out enjoying your ride. We also have priority access to any Shimano parts that need to be special ordered.